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Water Operator Contact Information

Address

H2O Innovation

17332 Groeschke Road,
Houston, TX 77084

Contact

(281) 353-9890 (Service/Repair/Emergency)

(281) 353-9756 (Customer Care/Billing)

Office Hours

Monday - Friday

8:00 a.m. - 4:30 p.m.

Saturday & Sunday

Closed

District Contact Information

Address

Harris County Municipal Utility District No. 238
c/o Roach & Associates, PLLC
2001 Timberloch Place, Suite 500
The Woodlands, TX 77380

Contact

Office Hours

Monday - Thursday

Friday

Saturday & Sunday

9:00 a.m. - 5:00 p.m.

9:30 a.m. - 5:00 p.m.

Closed

Contact Us

Contact Us

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Requests for Public Information

Requests for public information must be submitted to the District by one of the approved methods and addresses listed below:

  • The "Contact Us" Form

  • Via E-mail

       MUDInfo@roachpllc.com

  • By Mail:
    Harris County MUD No. 238
    c/o Roach & Associates, PLLC
    2001 Timberloch Place, Suite 500
    The Woodlands, TX 77380

Odor Report Form

Water Odor or Discoloration Report

This report form is provided to you to aid the District in assessing the presence and character of odors suspected of emanating from its wastewater treatment plant and other District facilities. The District requests that complaints are called in to H2O Innovation (281) 353-9890 immediately upon detection. 

Odor Report Form

Please fill out the following form or fill out and upload the PDF version shown above.

Date & Time Odor Was Noticed
Month
Day
Year
Time
HoursMinutes
Report Date & Time
Month
Day
Year
Time
HoursMinutes

Intensity

Check at least 1

Characteristic (if objectionable)

Check at least 1

Upload pictures, videos, or a completed PDF version of this form.

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